Welcome to JD Thomas Home. Turnaround 3-10 working days

Shipping & TA Terms

Delivery

For A4 prints ONLY p&p is sent via 2nd class standard, please ONLY select this shipping option if you are purchasing just prints and nothing else. If you are purchasing multiple items the standard shipping rate below will apply.

We have now permanently switched to Royal Mail 48 tracked service. Tracked 48 is estimated (NOT guaranteed) for arrival 2-3 working days after posting. Please allow an additional 7 working days on top of this before contacting me about a lost parcel as per Royal Mail. This is a flat rate, no matter the size of the order.

Orders weighing over 2kg may be sent via DPD.

In the unlikely event that a parcel hasn’t arrived 10 working days after your parcel has been shipped please contact me so I can start a claim with Royal Mail. Your items will be replaced whilst I process the claim. If you contact prior to the 10 working days, you will be asked to wait until the 10th working day.

Please contact me on info@jdthomashome.co.uk

Turnaround Timescales

In stock items - Most orders will be shipped within 3 working days however sometimes things take a little longer, I aim to get these dispatched within a maximum of 10 working days of receiving your order.

Custom items - I aim to get these made to your specifications as quickly as possible. Please allow up to 15 working days for dispatch.

Wholesale orders - all timescales will be discussed at the time you place your order.

NO ORDERS WILL BE DISPATCHED ON TUESDAYS OR FRIDAYS.

Please note that delivery time scales may be affected due to COVID.